Terms of Service

Last Updated: January 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the website, services, and products provided by Glimvorten Energy Ltd ("Company", "we", "us", or "our"). By accessing and using our services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our services.

Glimvorten Energy Ltd is registered in England under Company Registration Number 14205831, with VAT Number GB921475306. Our registered address is 15-19 Bloomsbury Way, London WC1A 2TH, United Kingdom.

2. Definitions

"Services" means our renewable energy audits, sustainability consulting, carbon reduction strategies, and related advisory services.

"Client" means any individual or organisation that engages our Services.

"Website" means our online platform at glimvorten.com and associated subdomains.

"Content" means all text, data, information, materials, reports, and documents provided through our Services or Website.

"Confidential Information" means non-public information relating to the Client's energy usage, operations, and sustainability practices.

3. Service Provision

3.1 Scope of Services

Our Services include energy audits, sustainability assessments, carbon footprint analysis, and strategic recommendations for carbon reduction. The specific scope of any engagement will be detailed in a separate Service Agreement or Statement of Work.

3.2 Professional Standards

We provide Services in accordance with professional standards applicable to energy audit and sustainability consulting. However, we do not guarantee specific results or outcomes. Our recommendations are based on information provided by the Client and industry best practices.

3.3 Client Obligations

You agree to:

  • Provide accurate and complete information necessary for our Services
  • Grant us reasonable access to facilities, systems, and personnel as required
  • Comply with all applicable laws and regulations
  • Promptly communicate any changes affecting our Services
  • Pay all fees as agreed in writing

4. Payment Terms

4.1 Fees

Service fees will be specified in your Service Agreement. Unless otherwise agreed, invoices are due within 30 days of the invoice date. Fees are exclusive of VAT where applicable.

4.2 Late Payment

If payment is not received by the due date, we reserve the right to suspend Services and charge late payment interest at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4.3 Expenses

You agree to reimburse us for reasonable out-of-pocket expenses including travel, accommodation, and third-party costs incurred in delivering the Services, as itemised in invoices.

5. Intellectual Property Rights

5.1 Our IP

All intellectual property, including methodologies, frameworks, templates, tools, and pre-existing materials, remains our exclusive property. You are granted a limited, non-exclusive license to use these materials solely for the purpose of receiving our Services.

5.2 Reports and Deliverables

Reports, audit findings, and recommendations prepared specifically for you are your property. However, we retain the right to use anonymised data, methodologies, and general insights for research and service improvement.

5.3 Restrictions

You may not:

  • Reproduce, distribute, or sell our materials without permission
  • Reverse-engineer our tools or methodologies
  • Create derivative works from our intellectual property
  • Use our materials for commercial purposes beyond the agreed Services

6. Confidentiality

6.1 Confidential Information

Both parties agree to keep Confidential Information confidential for a period of three years from the date of receipt, except where:

  • Disclosure is required by law or regulatory authority
  • The information becomes publicly available through no breach of these Terms
  • Disclosure is necessary to professional advisors, provided they are bound by confidentiality obligations

6.2 Data Processing

In accordance with the UK General Data Protection Regulation (GDPR), we process Client data as a Data Processor. You remain the Data Controller. We maintain a Data Processing Agreement detailing our obligations and security measures. Contact us for a copy.

7. Limitation of Liability

7.1 Disclaimers

While we provide professional advice, we cannot guarantee specific energy savings, carbon reductions, or financial outcomes. Results depend on Client implementation and external factors beyond our control. Our Services are provided "as is" without warranties of merchantability or fitness for a particular purpose.

7.2 Liability Caps

Except for death or personal injury arising from our negligence, or for breach of confidentiality, our total liability arising from or relating to these Terms or the Services is limited to the total fees paid by the Client in the 12 months preceding the claim, or £100,000, whichever is lower.

7.3 Excluded Liability

We are not liable for any indirect, incidental, special, or consequential damages including loss of profits, revenue, data, or business opportunity, even if advised of the possibility of such damages.

7.4 Third-Party Systems

We are not responsible for failures, disruptions, or data loss related to third-party systems, internet infrastructure, or factors beyond our reasonable control.

8. Indemnification

You agree to indemnify and hold harmless Glimvorten Energy Ltd, its officers, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from:

  • Your breach of these Terms
  • Your misuse of our Services
  • Information or data you provide that infringes third-party rights
  • Your violation of applicable laws

9. Term and Termination

9.1 Commencement

These Terms commence upon your acceptance and continue for the duration of your engagement with us.

9.2 Termination for Cause

Either party may terminate Services immediately upon written notice if the other party materially breaches these Terms and fails to remedy the breach within 14 days of written notice.

9.3 Termination for Convenience

Either party may terminate Services for convenience by providing written notice. If termination is at your request, you remain liable for Services rendered and expenses incurred to the termination date.

9.4 Survival

Sections relating to Intellectual Property Rights, Confidentiality, Limitation of Liability, Indemnification, and Governing Law survive termination.

10. Representations and Warranties

10.1 Our Representations

We represent that:

  • We are a validly registered company authorised to provide our Services
  • We have the authority to enter into these Terms
  • Our Services will be provided professionally and in accordance with industry standards
  • We will comply with all applicable laws and regulations

10.2 Your Representations

You represent that:

  • You are authorised to enter into these Terms
  • Information you provide is accurate and complete
  • You own or have permission to use any data, facilities, or materials you provide
  • Your use of our Services complies with all applicable laws

11. Website Terms of Use

11.1 Acceptable Use

You agree not to:

  • Use the Website for illegal purposes
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorised access to systems
  • Engage in harassment or abusive conduct
  • Infringe intellectual property rights
  • Scrape data or use automated systems without permission

11.2 Website Content

We provide Website content for informational purposes. While we endeavour to ensure accuracy, we do not warrant that the Website is error-free or continuously available. We reserve the right to modify or remove content at any time.

11.3 Links

The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites and do not endorse them.

12. Data Protection and Privacy

12.1 GDPR Compliance

We comply with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our Services, you consent to our processing of your data as described in our Privacy Policy.

12.2 Data Security

We implement technical and organisational measures to protect Confidential Information and personal data against unauthorised access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

12.3 Data Retention

We retain Client data for the duration of our engagement and for seven years thereafter to meet legal and regulatory obligations. You may request data deletion in accordance with GDPR rights, subject to legal retention requirements.

13. Compliance and Regulations

13.1 Legal Compliance

We comply with all applicable UK laws and regulations, including the Environmental Audit regulations, Building Regulations (Part L), and Energy-related Products Directive (ErP).

13.2 Professional Standards

Our Services follow recognised industry standards and methodologies for energy auditing and sustainability assessment.

14. Dispute Resolution

14.1 Informal Resolution

Before pursuing formal proceedings, either party agrees to attempt resolving disputes informally through negotiation between senior representatives within 30 days of notice.

14.2 Mediation

If informal resolution fails, disputes may be submitted to non-binding mediation administered by CEDR (Centre for Effective Dispute Resolution).

14.3 Litigation

If mediation is unsuccessful, either party may pursue legal proceedings in the English courts.

15. Governing Law

These Terms are governed by and construed in accordance with English law. Both parties submit to the exclusive jurisdiction of the English courts.

16. Insurance

We maintain professional indemnity insurance appropriate to our services. Details of our insurance cover are available upon request.

17. Entire Agreement

These Terms, together with any Service Agreement, Statement of Work, and Privacy Policy, constitute the entire agreement between you and Glimvorten Energy Ltd regarding your engagement with our Services. Any prior agreements, understandings, or representations are superseded. These Terms may only be modified by written agreement signed by both parties.

18. Severability

If any provision of these Terms is held invalid or unenforceable by a court, that provision is severed, and the remaining provisions continue in full force and effect to the greatest extent permitted by law.

19. Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision. Any waiver must be made in writing by an authorised representative.

20. Assignment

You may not assign, transfer, or delegate these Terms without our prior written consent. We may assign these Terms to our affiliates or successors without notice.

21. Contact Information

For questions about these Terms, or to report any violations, please contact us:

  • Glimvorten Energy Ltd
  • 15-19 Bloomsbury Way, London WC1A 2TH, United Kingdom
  • Email: info@glimvorten.com
  • Phone: +44 20 3148 5590
  • VAT Number: GB921475306
  • Company Registration: 14205831

22. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, legal requirements, or other factors. Changes become effective upon posting to our Website. Your continued use of our Services following notification of changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms regularly.

Effective Date: January 2026
Last Updated: January 2026

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